What to Say When Someone Asks What You Charge

Published September 1, 2026
Updated September 1, 2026
Three founders talking and laughing around a table
Contents

Table of Contents

The short answer

Give the number, give the scope in 1 sentence, then stop talking. The most common way solo founders lose money is filling the silence after their own price with a discount nobody asked for.

The problem is the pause, not the number

Almost everybody rehearses the figure and almost nobody rehearses the 4 seconds after it. Those 4 seconds are silent, they feel much longer than they are, and the instinct is to rescue them.

So the sentence keeps going. There is usually flexibility. It depends on scope. You could do a smaller version. Every one of those is a discount offered before anybody objected, and the buyer has learned that the first number was not real.

What the silence usually is

People assume silence means the price is too high. Far more often the person is doing arithmetic, thinking about who else needs to approve it, or waiting to see whether you believe your own number. All 3 resolve on their own if you let them.

The 3 part answer

  1. The number, plainly. No preamble about how projects vary. Say what it costs.
  2. The scope, in 1 sentence. What they get and roughly over what period. This gives the number something to attach to.
  3. Nothing. Wait. Whoever speaks first tends to concede something, and it does not need to be you.

That is the whole technique. It is simple and it is genuinely hard the first several times, which is why it is worth practising out loud before a real conversation rather than during one.

When the objection is real

Sometimes the number really is wrong for that buyer. The useful move is to change what is included rather than what it costs, so the price keeps its meaning.

  • Narrow the scope. A smaller piece of work at a proportionate price protects the rate.
  • Change the timeline. Spreading delivery is often enough when the objection is cash flow rather than value.
  • Ask what they had budgeted. This is uncomfortable and frequently ends the guessing in 1 sentence.

What none of these do is quietly lower the rate for the same work. Once that happens, the original number stops being information and the next conversation starts lower.

Say it out loud before you need it

Read your price and scope aloud until the sentence is boring. Boring is the goal. A number delivered without apology is treated as a fact, and a number delivered with a wince is treated as an opening offer. The full sequence for pricing and closing without a sales background is the sales toolkit.

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